Web Privacy Statement and Policy

This policy is generally applicable to Community Health Network of Washington’s (CHNW) collection and use of information about users of our websites. By using CHNW’s website, you agree to this privacy policy. If you do not accept this privacy policy, please do not use our website. CHNW’s websites may contain links to websites that are not controlled by CHNW. This privacy policy does not apply to those websites. How those websites collect and use your information will be explained in the privacy policies of those other sites. When you browse our website, the site gathers no personally identifiable information about you. Examples of your personally identifiable information include your name, Social Security number, address, telephone number, race/ethnicity, language, account number, employment, medical history, health records, claims information, etc. We may collect personally identifiable information from you if you complete and submit an online information request form or complete an online survey. In both cases, we capture only the information that you give to us. If you submit an online information request, we will use your information only to fulfill your request. Participation in online surveys is voluntary and will not impact your health care coverage or benefits or your eligibility for benefits. CHNW may use your responses to our surveys to improve services and may use aggregated survey results in marketing or advertising materials. We will not use your personally identifiable information for marketing purposes without your permission.

Exceptions

We might release personally identifiable information you submit to us on this site in these cases:

• We do sometimes share information that you enter with our trusted business partners, who have agreed to follow our privacy policies.
• We will release specific information about you to comply with any valid legal process such as a search warrant, subpoena, statute, or court order.
• We may also release specific information in special cases, such as if there is an attempted breach of the security of our website, or a threat of harm to you or others.
• We may also use information you give us to help improve our site’s usability.
• We may use or disclose individually identifiable health information as described in our Notice of Privacy Practices.