We’re Here to Support You
CHPW’s friendly, Washington-based customer service team is ready to help. They can answer any questions you might have about coverage, plan benefits, enrolling or accessing care.
If you need special accommodations or materials in another format, please contact us and we are happy to provide our documents in a format that works for you.
Click to find the number below that best describes the nature of your request.
Current Cascade Select Individual & Family Plan Members
Customer Service is available Monday through Friday, from 8 a.m. to 5 p.m.
Phone: 1-866-907-1906 (TTY: 711)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101
Fax: Fax any forms or written requests to (206) 652-7050.
Prospective Cascade Select Individual & Family Plan Members
Our sales and enrollment team is available Monday through Friday, from 8 a.m. to 5 p.m. Our enrollment specialists can answer any questions you may have.
Phone: 1-833-993-0181 (TTY Relay: Dial 711)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101
Fax: Fax any forms or written requests to (206) 652-7050
Cascade Select Individual & Family Plan Experts
Our licensed experts can help you enroll, discuss your current plan, explore your plan options, and talk about what you need from your coverage.
Phone: 1-833-993-0181 (TTY Relay: Dial 711) Monday through Friday, from 8 a.m. to 5 p.m.
Email: [email protected]
Current Cascade Select Individual & Family Plan Providers
Customer Service is available Monday through Friday, from 8 a.m. to 5 p.m.
Phone: 1-866-907-1906 (TTY: 711)
Email: [email protected]
Mail: Community Health Plan of Washington
1111 3rd Avenue, Ste 400, Seattle, WA 98101
Fax: Fax any forms or written requests to (206) 652-7050.
Call for Language Assistance
We offer linguistic services in multiple languages at no charge to you. This includes translations of written materials and interpreted customer service by phone.
Call Customer Service at: 1-866-907-1906 (TTY Relay: Dial 711)
Mental Health Crisis Helpline
If you are in distress and need help, call the National Crisis Helpline. Help is available 24/7.
National Crisis Helpline: 1-800-273-8255
Report a Web Issue
We hope you find the information you need. Let us know if you encounter any errors on our website and we will do our best to fix them as soon as possible. Report any issues below.
